Shipping

DELIVERY FEES

Sydney Metro Areas: $3.50 per case (or part thereof)

Canberra Metro Areas: $6.95 per case (or part thereof)

Melbourne Metro Areas: $6.95 per case (or part thereof)

Brisbane Metro Areas: $6.95 per case (or part thereof)

Adelaide Metro Areas: $7.95 per case (or part thereof)

Perth, Hobart Inner Metro Areas: $7.95 per case (or part thereof)

Live elsewhere? We also deliver outside these areas. During the checkout process simply enter your postcode in to the shipping estimator for a price

Larger Order? If your order is a large one, please contact us and we'll see if we can get you a better rate.

*Please note: Our standard capital city metro areas are determined by our national courier classifications not Australia Post

A case can comprise of:

- Up to 12 bottles of any Wine, Sparkling, Spirits or Water

- A single case of Beer, Cider, or Pre-Mixed Beverages

ESTIMATED DELIVERY TIMES

Sydney, Melbourne, Brisbane and Canberra Metro Areas: 2 - 5 Business Days

Adelaide Metro Areas: 3 - 7 Business Days

Perth Metro Areas: 5 - 10 Business Days

Tasmania: 5 - 10 Business Days

All Australian Regional: 5 - 7 Business Days

All Australian Country: 7 - 14 Business Days

Please Note: All delivery times are estimates only and cannot be guaranteed due to courier workloads especially during busier than normal peak periods such as Christmas and Easter. Other public holidays may also effect delivery times so best to order early during these times. You can be assured that we will deliver your order as soon as possible via our courier network. If you require more specific delivery times to your area please email: info@ourcellar.com.au or call (02) 7901 7206

HOW DO WE DELIVER

We trust E-Go Couriers to handle all of our national distribution. E-Go Couriers are a specialist home delivery company so we can assure our customers of a fast and convenient delivery service to your home or office. Unfortunately, we are unable to deliver to PO Boxes.

Due to delivery schedules to us from our suppliers, we normally dispatch from our Sydney warehouse on Tuesday's and Thursday's but this may also depend on whether stock is available and is ready for dispatch at the time of your order, or has to be ordered in. Delivery to most capital city metro areas (except Adelaide, Hobart, Perth and regional areas) is normally the day after dispatch but cannot be guaranteed due to national courier workloads etc. Delivery times may also take longer during busy periods such as Christmas and Easter etc. If you need more specific delivery information, please contact us info@ourcellar.com.au or call (02) 7901 7206

DELIVERY ZONES

OurCellar delivers to all parts of Australia except the following restricted dry zone postcodes: 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4876, 4895

DELIVERY INFORMATION

If you have ticked the 'Authority To Leave' box in the checkout section, in some circumstances our couriers may decide against leaving your order unattended. This may occour if:

  • Someone was home but did not have acceptable Proof of Age documents
  • Driver was concerned as to the security of your order or due to minors in the vicinity

In these circumstances, a card will be left in your letterbox with instructions for you to contact our couriers and arrange a new delivery day. Please contact us if you need any help. Email: info@ourcellar.com.au or call (02) 7901 7206

AUTHORITY TO LEAVE

During the checkout process you will be given the option to tick the 'Authority to Leave' box, by selecting the 'Authority to leave' option, you authorise the courier to leave the goods unattended at the delivery address and you accept that once the courier has done so, the complete order has been received. OurCellar, and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from the Authority to Leave delivery method. You agree to release OurCellar from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.

OurCellar supports the Responsible Service of Alcohol NSW Liquor Act 2007 and will not sell or deliver to, persons under the age of 18. An approved proof of age document may be requested at the time of delivery. Approved Proof of age documents include only the following:

  • A current Australian or International Drivers Licence
  • A current Australian or International Passport
  • A Current NSW RTA Proof Of Age Card or interstate equivalent

Thank you for shopping at ourcellar.com.au - your truly independent Australia Wide Liquor retailer 

OUR RANGE

No matter what your tipple might be, Our Cellar has something for you. Click on a few of these to see our extensive range.

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